Terms of Service

Last Updated: January 1, 2026

Welcome to Silicon Valley Accounting Solutions ("SVAS," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website at https://www.svaccounting.com/ and the professional accounting services we provide. By accessing our website or engaging our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our services. If you do not agree with these Terms, you should not use our website or engage our services.

1. Acceptance of Terms

By accessing or using our website, requesting information, or engaging our professional services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, our Privacy Policy, and all applicable laws and regulations.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website with a new "Last Updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated Terms.

2. Description of Services

Silicon Valley Accounting Solutions provides professional accounting services including, but not limited to:

• Bookkeeping Services: QuickBooks setup and management, payroll processing, bank reconciliation, accounts receivable, accounts payable, e-commerce accounting
• Controllership Services: Budget preparation and management, accounting controls and processes, financial reporting, financial review and analysis, relationship management
• Advisory Services: Board presentations, accounting and financial tools assessment, key metrics identification and tracking, software assessment and implementation, strategic planning
• Additional Services: Financial statement preparation, monthly close processes, accounting cleanup, process development, and customized financial solutions

The specific scope of services provided to each client will be detailed in a separate written agreement or engagement letter.

3. Professional Relationship and Engagement

3.1 Client Engagement

Our professional services are provided pursuant to individual engagement letters or service agreements. Each engagement letter will specify:

• Scope of services to be provided
• Fees and payment terms
• Duration of engagement
• Responsibilities of both parties
• Termination provisions

3.2 No Attorney-Client or Tax Advisor Relationship

Silicon Valley Accounting Solutions provides accounting and financial services only. We are not attorneys and do not provide legal advice. We are not tax preparers or tax advisors, though we work collaboratively with your tax professionals. For legal, tax preparation, or specialized tax advice, you should consult with qualified legal and tax professionals.

3.3 Client Responsibilities

As our client, you agree to:

• Provide accurate, complete, and timely information and documentation
• Respond promptly to our requests for information
• Review and approve deliverables in a timely manner
• Maintain the confidentiality of login credentials and access information
• Notify us immediately of any errors or discrepancies in our work product
• Make timely payment for services rendered
• Inform us of any significant changes in your business operations

4. Fees and Payment Terms

4.1 Service Fees

Fees for our services will be specified in your engagement letter or service agreement. We may charge fees based on:

• Hourly rates
• Fixed monthly retainers
• Project-based pricing
• Combination of the above

4.2 Payment Terms

Unless otherwise specified in your engagement letter:

• Invoices are due upon receipt or within 15 days of invoice date
• Payment can be made by check, ACH transfer, credit card, or other agreed-upon methods
• Late payments may be subject to interest charges of 1.5% per month (18% annually) or the maximum rate permitted by law, whichever is less
• We reserve the right to suspend services for accounts that are more than 30 days past due

4.3 Expenses

You agree to reimburse us for reasonable out-of-pocket expenses incurred in connection with providing services to you, including but not limited to software subscriptions, travel expenses, and third-party service fees, as specified in your engagement letter.

4.4 Fee Changes

We reserve the right to modify our fees with 30 days' written notice. Continued engagement after such notice constitutes acceptance of the new fee structure.

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, software, and compilation of data, is the property of Silicon Valley Accounting Solutions or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.

You may not:

• Copy, reproduce, distribute, or create derivative works from our website content
• Use our name, logo, or trademarks without written permission
• Frame or mirror any portion of our website
• Use automated systems (robots, spiders, scrapers) to access our website

5.2 Client Data and Work Product

While we retain ownership of our methodologies, processes, and templates, you retain ownership of your financial data and records. Upon completion of services and full payment of fees, we will deliver agreed-upon work product to you.

6. Confidentiality

6.1 Our Commitment

We maintain strict confidentiality regarding all client information in accordance with professional accounting standards and applicable laws. We will not disclose your confidential information to third parties except:

• As required to perform our services (e.g., to cloud service providers)
• With your written consent
• As required by law, regulation, or legal process
• To our professional advisors under confidentiality obligations

6.2 Your Commitment

You agree to maintain the confidentiality of any proprietary information, methodologies, or processes we share with you in the course of our engagement.

7. Data Security and Storage

We implement reasonable security measures to protect your financial information. However, you acknowledge that:

• No data transmission over the internet is completely secure
• We are not responsible for unauthorized access resulting from circumstances beyond our reasonable control
• You are responsible for maintaining the security of your login credentials
• You should immediately notify us of any suspected security breaches

We retain client records in accordance with professional standards and legal requirements, typically for a minimum of seven years following the conclusion of services.

8. Limitation of Liability

8.1 Professional Standards

We will perform our services in accordance with generally accepted accounting principles (GAAP) and professional standards applicable to our profession. Our services are performed with reasonable care and competence.

8.2 Limitation of Damages

To the maximum extent permitted by law, our total liability to you for any claims arising from or related to our services, whether in contract, tort, or otherwise, shall be limited to the fees you paid to us for the specific services giving rise to the claim during the 12 months immediately preceding the claim.

8.3 Exclusion of Certain Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of business, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

8.4 Exceptions

The above limitations do not apply to:

• Damages resulting from our gross negligence or willful misconduct
• Violations of confidentiality obligations
• Any liability that cannot be excluded or limited by law

9. Indemnification

You agree to indemnify, defend, and hold harmless Silicon Valley Accounting Solutions, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

• Your breach of these Terms
• Your violation of any law or regulation
• Inaccurate or incomplete information you provide to us
• Your use of our services in a manner not authorized by these Terms
• Any third-party claims related to your business operations

10. Warranties and Disclaimers

10.1 Our Warranties

We warrant that:

• We will perform our services with reasonable care and competence
• We will comply with applicable professional standards
• We have the necessary qualifications and expertise to provide the services

10.2 Disclaimer of Other Warranties

Except as expressly stated in these Terms or your engagement letter, we provide our services and website "as is" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that:

• Our website will be uninterrupted or error-free
• Defects will be corrected
• Our website or servers are free of viruses or other harmful components
• Results from using our services will meet your specific requirements

11. Website Use and Restrictions

11.1 Permitted Use

You may use our website for lawful purposes only, specifically to:

• Learn about our services
• Contact us for information or consultations
• Access resources and information we make publicly available
• Access client portals and services (if applicable)

11.2 Prohibited Activities

You agree not to:

• Use our website in any way that violates applicable laws or regulations
• Impersonate any person or entity or falsely state or misrepresent your affiliation
• Interfere with or disrupt our website or servers
• Attempt to gain unauthorized access to any portion of our website or systems
• Use any automated system to access our website without permission
• Transmit any viruses, malware, or other harmful code
• Collect or harvest any information from our website using automated means
• Use our website to transmit unsolicited advertising or promotional materials

12. Third-Party Links and Services

Our website may contain links to third-party websites or references to third-party services (such as QuickBooks, payroll providers, or other software platforms). These links are provided for your convenience only.

We do not endorse, control, or assume responsibility for:

• The content, privacy policies, or practices of third-party websites
• The availability or performance of third-party services
• Any transactions you enter into with third parties

Your use of third-party websites and services is at your own risk and subject to their terms and conditions.

13. Termination

13.1 Termination of Services

Either party may terminate our professional relationship as specified in your engagement letter, typically with written notice. Common termination provisions include:

• 30 days' written notice by either party
• Immediate termination for breach of contract
• Immediate termination for non-payment
• Completion of agreed-upon project or service period

13.2 Effect of Termination

Upon termination:

• You remain responsible for payment of all fees for services rendered through the termination date
• We will provide you with all client records and work product for which payment has been received
• We will return or destroy confidential information as requested, subject to legal retention requirements
• Provisions regarding confidentiality, limitation of liability, and indemnification survive termination

13.3 Termination of Website Access

We reserve the right to terminate or suspend your access to our website at any time, without notice, for any reason, including but not limited to:

• Violation of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity

14. Dispute Resolution

14.1 Informal Resolution

In the event of any dispute arising from or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good faith negotiations.

14.2 Mediation

If informal resolution is unsuccessful, the parties agree to submit the dispute to mediation before resorting to arbitration or litigation. The mediation shall be conducted in Santa Clara County, California, by a mutually agreed-upon mediator.

14.3 Binding Arbitration

If mediation is unsuccessful, any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Santa Clara County, California. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

14.4 Exceptions to Arbitration

Either party may seek injunctive relief in court for:

• Protection of confidential information
• Protection of intellectual property rights
• Collection of unpaid fees

14.5 Class Action Waiver

All disputes must be brought on an individual basis. You waive any right to bring claims as a class action, consolidated action, or representative action.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.

To the extent that litigation is permitted under these Terms, you agree that the state and federal courts located in Santa Clara County, California shall have exclusive jurisdiction over any disputes.

16. Professional Standards and Compliance

Silicon Valley Accounting Solutions adheres to:

• Generally Accepted Accounting Principles (GAAP)
• Professional codes of conduct and ethics
• State and federal laws governing accounting practices
• Continuing professional education requirements
• Industry best practices and standards

17. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to:

• Acts of God (natural disasters, pandemics, severe weather)
• War, terrorism, or civil unrest
• Government actions or regulations
• Labor disputes or strikes
• Utility failures or telecommunications outages
• Cyber attacks or data breaches affecting critical infrastructure

During such events, our obligations under these Terms will be suspended for the duration of the force majeure event.

18. Independent Contractor Relationship

Silicon Valley Accounting Solutions is an independent contractor, not an employee, agent, or partner of your business. Nothing in these Terms creates an employment, agency, partnership, or joint venture relationship between the parties.

We retain control over how we perform our services, subject to the scope and requirements specified in your engagement letter.

19. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations under these Terms to a successor entity in the event of a merger, acquisition, or sale of substantially all of our assets, provided that the assignee agrees to be bound by these Terms.

20. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.

21. Entire Agreement

These Terms, together with your engagement letter, our Privacy Policy, and any other written agreements between us, constitute the entire agreement between you and Silicon Valley Accounting Solutions regarding our services and supersede all prior or contemporaneous communications, agreements, or understandings, whether written or oral.

22. Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Silicon Valley Accounting Solutions.

23. Notices

All notices required or permitted under these Terms shall be in writing and shall be deemed delivered when:

• Delivered personally
• Sent by confirmed email transmission
• Sent by certified or registered mail, return receipt requested
• Sent by recognized overnight courier service

Notices to Silicon Valley Accounting Solutions should be sent to:

Silicon Valley Accounting Solutions
5201 Great America Parkway, Suite 360
Santa Clara, CA 95054
Email: hello@svaccounting.com
Phone: (408) 260-5250

24. Electronic Communications

By using our website or engaging our services, you consent to receive electronic communications from us. These communications may include:

• Service-related notices and updates
• Invoices and billing statements
• Responses to your inquiries
• Marketing communications (which you may opt out of)

You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

25. Survival of Terms

The following provisions shall survive termination of these Terms or our professional relationship:

• Confidentiality obligations
• Payment obligations for services rendered
• Limitation of liability
• Indemnification
• Intellectual property rights
• Dispute resolution provisions
• Governing law and jurisdiction

26. Accessibility

We are committed to making our website accessible to all users. If you experience any difficulty accessing our website or require assistance, please contact us at hello@svaccounting.com or (408) 260-5250.

27. Feedback and Suggestions

We welcome your feedback about our services and website. If you provide us with feedback, suggestions, or ideas, you grant us a perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback into our services and website without any obligation to you.

28. Contact Information

If you have questions about these Terms of Service, please contact us:

Silicon Valley Accounting Solutions
5201 Great America Parkway, Suite 360
Santa Clara, CA 95054

Phone: (408) 260-5250
Email: hello@svaccounting.com
Website: https://www.svaccounting.com/

For general inquiries: hello@svaccounting.com
For client services: Refer to your engagement letter for your dedicated contact

29. Acknowledgment and Acceptance

By accessing our website, using our services, or signing an engagement letter with Silicon Valley Accounting Solutions, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms, and references to "you" shall refer to such entity.

Thank you for choosing Silicon Valley Accounting Solutions. We are committed to providing you with exceptional professional accounting services while maintaining the highest standards of ethics, confidentiality, and client care.